Privacy Policy

WHAT's UP Telecom
Chaussée de Waterloo 1328
1180 Uccle
BE 0471 631 915
Represented by Luc Thewissen, Owner

What personal data do « What’s up » collect and how long do we keep it?

To allow you to use products and services of Proximus, we need your personal details. All these data are stored in our files for a specific length of time.

Information you provide to us

If you want to use the Proximus products and services, you have to provide us with personal details such as your first and last name, address, login, e-mail address, telephone number, mobile number, date of birth, language, and a copy of your identity card. Sometimes we also need other data, such as specific preferences and requirements relating to the service concerned.

We can collect your personal data in our shop, by telephone and digitally via e-forms. Each customer contact offers the possibility to collect personal data.You can always refuse to provide certain data, but this may mean you won't be able to use certain products or services, or that they won't function as they should.

For any informations about gpdr :

More information about proximus collecting data, our partner :